Team Leader Training Course

Why Choose this Team Leader Training Course?

Taking the time to attend Team Leader Training and acquire a strong set of management skills provides you with invaluable support as you transition into a team lead role. If you've been working as a team leader for some time and feel like you need some fresh ideas or a better way of doing things, Team Leader Training could be exactly what you need.

Virtual & Classroom Training

Our Team Leader Training is available in both classroom and virtual formats. Classroom training refers to in-person attendance at our Dublin training venues. Virtual training is a real-time, trainer-led course that you can access from anywhere.

While social distancing is in place, all Team Leader Training will run in virtual format. You'll need a good internet connection and a phone, computer, or tablet with a web-camera to access virtual training. Learn more about connecting to our virtual training by downloading our PDF brochure.

Reserve Your Place on Team Leader Training

You can use the buttons below to reserve a place on our next Team Leader Training dates. You can also secure your place by calling us on Freephone 1800 910 810 during office hours.

What is covered on this Team Leader Training Course?

You can read through the training objectives and content for this course below. For full details on how we run this training and how you can get certified, why not download our Team Leader Course brochure?

Training Objectives

It’s important to set clear objectives in order to get the most from any training. This Team Leader Course has several key objectives. Through attending this training, participants will:

• Understand different management styles


• Know how to motivate their team


• Possess stronger organisational skills


• Improve their existing communication toolkit


• Be able to address conflict professionally


• Gain performance management techniques

Course Content

• Module 1: Management Styles

  
  The qualities of a good manager
  Management vs leadership
  Understand different management styles and their impact on staff
  Evaluate strengths and weaknesses of each style
  Discover and evaluate your own style

• Module 2: Motivation and Team Building

  
  Your responsibility as a role model
  Engaging with staff to build great working relationships
  Using motivational techniques
  De-motivation: recognise the symptoms
  Addressing and resolving low morale

• Module 3: Organisational Skills and Planning

  
  Managing your time
  Goal-Setting: short, medium, and long term
  Using the SMART goal-setting approach
  Prioritising tasks
  Delegation skills and work allocation

• Module 4: Communication and Assertiveness

  
  Understanding how we communicate
  Communicating with confidence and clarity
  Understanding assertiveness
  Learning to say "No"

• Module 5: Managing Performance

  
  Setting recognisable performance goals
  Improving staff performance
  Providing constructive feedback
  Addressing poor performance constructively

• Module 6: Managing Conflict and Tricky Situations

  
  Identifying areas of conflict
  How to handle difficult conversations
  Responding vs reacting

Customised, In-House Team Leader Training

We recommend in-house (also called 'in-company') training for organisations who have several candidates for Team Leader Training.

This focused approach to training is both effective and efficient. Here are our top 4 reasons to choose in-house training:

Getting Started

We will be happy to advise on the right fit for your team's training. You can reach us by phone on Freephone 1800 910 810. Alternatively, click below to get a quote or ask us a quick question.

Would you like to achieve a Management Certification?

This 2-day Team Leader Course is a practical, skills-based course. We offer all Team Leader Training participants a convenient way to progress to achieving a QQI Level 6 Managing People certification.

Learn more

For full details on this award and how you can get certified, we recommend either downloading our full course brochure, or calling our team on Freephone 1800 910 810.